Terms & Conditions

By booking or participating in a tour and any related products or services (a “Tour”) with Flip Flops & Coconuts Travel Services, an incorporated company in Dominica (“Flip Flops & Coconuts Travel Services” or “Island Tours” or the “Tour Operator”), you (“you”) agree to these Terms & Conditions (the “Terms”).

By booking a tour you acknowledge that you have read, understand and agree to be bound by these Terms. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.

1. You must be at least 21 years of age to make a booking.
2. Anyone under 21 years of age on the date of arrival is considered to be a minor and must always be accompanied by an adult.
3. Tours involve visiting remote locations in Dominica.
4. You must purchase travel insurance that will cover medical, evacuation and repatriation coverage.
5. At time of booking, there is a non-refundable deposit. Single occupancy deposit $700.00 / Double occupancy deposit $1,400.00
6. Full payment is due 30 days prior to the start date of your scheduled tour.
7. You may cancel your booking by notifying Flip Flops & Coconuts Tours by phone AND in writing.
8. Cancellation fees are determined based on date of notice of cancellation in relation to the tour start date of your scheduled tour.
9. Cancellation of a tour 29 days or less prior to the start date of your scheduled tour will NOT receive a refund.
10. All dates and itineraries are subject to change at any time
11. Airfare is not included in the tour prices
12. A full booking contract is available upon request prior to booking and/or will be sent to you after booking. It must be signed and returned by you in order to guarantee your booking
13. A credit card and identification must be provided to the hotel property on the day of your arrival for incidentals. A charge will be placed on your credit card by the hotel property if there is any loss or damage incurred by you to your accommodation.
14. Please make sure that you agree with Flip Flops & Coconuts cancellation policy prior to booking your tour. Thank you!

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